Help Center

Helpful Tips for Parents and Athletes

Help CenterThis Reference Guide provides an overview of PRIVIT. If you are just getting started with PRIVIT, we encourage you to review the Parent/Athlete How To Guides first (available from the Help Center).

PRIVIT provides you with a robust Help Center that is accessible right from the software. Within the Help Center you will find: Frequently Asked Questions (FAQs), How To Guides, Video Tutorials, and Submit a Request.


Helpful Tips:

  • Once you enter your information, you can easily keep your personal health information current anywhere Internet access is available. Save time and eliminates duplication of information year over year!
  • Should you forget how to access your school/organization's PRIVIT website, visit:, search for the name. Be sure to click on the appropriate school/organization from the list. (If there are multiple organizations with the same name check the city and state to ensure you have the correct location.)
  • When creating your new password, keep in mind new passwords must meet the following requirements: contain a minimum of 8 characters, at least one letter, and at least one number (0-9).
  • If there is trouble printing forms, be certain the athlete has joined a team, or if applicable, complete the Personal Details and e-PPE questionnaire to 100%.
  • After completing the required forms, athletes MUST join a team. To do this, click Update to the right of Joined Teams from the home screen and check the box next to the appropriate teams.

IMPORTANT: This step cannot skipped as it is critical for staff to review the eligibility status, emergency information, and see the athlete on a team roster.

Joining a Team:

Joining a Team

Under Joined Teams, check the box next to the appropriate team(s).

Simply uncheck the box next to a team to remove an athlete from the team.

Some teams may require a password before joining. Passwords are distributed from the school/organization. Teams marked with an asterisk inside brackets [*] will require a password.

When joining a team that requires a password, after checking the box next to the team name a window will appear asking for the password. Enter the password and click Join to be added to the team.


Upload Documents:

Parents/Guardians now have the ability to upload PDF and jpg forms to the athlete's profile. To upload a form, click the Manage Documents icon on the home page. Each user has the ability to upload a document having a 10 MB size limit.

In addition, coaches, athletic trainers, and administrators who have system permissions will have the ability to upload forms to athletes' profiles, if the athlete has joined a team.


Still need help? Submit a request.
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