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Clearance Status

Depending on the school/organization's setup, a Clearance Status bar might appear underneath the Submission Completion status on the athlete's home page. The Clearance Status bar indicates if a staff member at the school/organization has manually updated clearance status. The Clearance Status is most commonly updated by the Administrator or authorized staff member at the school/organization.

The Clearance Status can be changed at anytime by an authorized staff member. None of these clearances are permanent, so if a status and not cleared and there is no clear explanation, you can call the coach or the authorized staff member to see why they set it to what they did. 

The Clearance Status can be viewed anytime on the athlete's profile. The athlete's clearance status will automatically read as Pending if the Personal Details and/or e-PPE questionnaire are 100% complete. When hovering the cursor over the Clearance Status bar and the status is labeled as Pending, the following pop up in the image will appear.

NOTE: If the clearance status is “pending” this means the administrator or staff member of the school/organization has not yet manually logged in on their end and updated the clearance status. The administrator or responsible staff member should be able to confirm when the clearance status will be updated for the athlete. The clearance status is not automatically updated when the profile is complete. 


Different Clearance Statuses

Incomplete Questionnaire

Both the Personal Details and e-PPE Questionnaire need to be filled out 100% in order for this status to change to Pending. If you scroll down just a little further after the clearance status you will find these forms. 

NOTE: Not all schools/organizations require the e-PPE Questionnaire. If you cannot find the e-PPE Questionnaire that school/organization mat not require it.



If the clearance status reads "Cleared", then an authorized staff member, i.e. a coach, trainer, medical personnel, etc., has already cleared the athlete. If the Submission bar is also green and says "Submission Complete" along with the Clearance Status being set to "Cleared" then you are done and the athlete is ready for the season.


NOTE: Be certain the athlete has joined a team or a staff member will not be able to update the clearance status. For more information on how to join a team click here

Cleared with Restrictions

If the Clearance Status bar reads "Cleared with Restrictions", this means the athlete is cleared and ready to play they just have certain restrictions or need certain accommodations to help them through the season. This can be things like needing an inhaler for asthma or needing any sort of brace for medical reasons, ect.. But the athlete is still cleared to play the sport.


 Not Cleared (Deferred)

If the Clearance Status reads "Not Cleared (Deferred)" that usually means something is wrong with the profile. If you hover over the Clearance Status with your mouse a pop up will appear with an explanation as to why the athlete is Deferred. This is a temporary Clearance Status that will be changed once the issue is resolved. Just Notify the schools Athletic Director or the teams Coach that the profile has been updated and they can change it. If there is no clear explanation, you can call the school and speak to the Athletic Director or Coach of the team to find out why the Clearance was set to Deferred.


Not Cleared

If the Clearance Status reads "Not Cleared" This means the athlete is not cleared to play this season. This is usually for if an athlete breaks a bone and is unable to participate that season or if they are ill and a doctor has advised against them playing that season. 



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