Help Center

Printing Documents/Forms

This article is related to the Print Documents or Signed Documents icon on the athlete's home screen. Depending on the school/organization's setup, the Print Documents or the Signed Documents will not be available until the Personal Details and/or the e-PPE questionnaire is 100%. 

After the following the requirements have been met, Print Documents or Signed Documents on the HOME page will be available.

By clicking Print Documents you will be taken to the page where you can download and print the necessary forms relevant to your organization/school. (For instance, the physical form). 

If your organization requires you to e-sign documents instead of printing them, you will want to proceed to the Sign button next to Signed Documents. Directions for creating an e-signature for your athlete can be found by clicking here.

If you click Print Documents and your questionnaire is 100% complete, it is possible you may receive the message, ‘No team membership found.’

Depending on your organization’s set up, you might be required to join a team before you are able to click on Print Documents. If you are not required to join a team, you will have the option to select Continue from the message and be directed to the Print Documents page.

NOTE: The coaches and athletic trainers will not know if the athlete has completed all necessary forms or update the clearance status if the athlete does not join a team. 

If you are required to join a team before going to the Print Documents page, click Update next to Joined Teams. You will be directed to the Team Membership page where you will see a list of teams to join for your organization/school.

Check the box next to the team(s) you will be participating in with your organization/school. Some teams require a password before joining, any teams requiring a password will be indicated by an asterisk. If your organization requires a password, contact your organization to receive the password for your team. For more details on joining a team, you can review the Joining Teams section of this document.

After you have join a team, scroll down and click Done. Next, you will be directed to your HOME page where you can click Print Documents.

After clicking Print Documents, all listed or completed forms can be downloaded or printed. All forms from this page are generated in PDF format. You will want to be sure you have Adobe Acrobat Reader installed on your computer to view these reports.

Helpful Hint:

A link to install Adobe Acrobat Reader is available in the "Instructions" box of the Print Reports page or you can download it by clicking this link:

Click the link and follow the installation instructions.

To view any forms, click on the "Download" link next to the form. the form will open in a tab or browser window. From here, the form can be printed or saved.

If your organization has additional forms you need to review or sign and submit, they will be located in the ‘Additional Forms’ section on the Print Documents page.

Print All

Multiple forms can be printed by clicking the check boxes next to the various forms, or select all forms by checking the 'Print All' box at the top of the page. After checking the appropriate boxes, scroll to the bottom of the page and clicking Print.

Once you have completed printing or saving your forms, click Done on the bottom of the page to return to your HOME page.

Having trouble with Documents? Click the links below for troubleshooting tips in the FAQ area of the Help Center.

Why can’t I print my reports?

How do I reduce the size of my PDF file?

How can I convert my non-.pdf file to a .pdf file?




Still need help? Submit a request.
Was this article helpful?
1 out of 5 found this helpful
Powered by Zendesk